Hosted Predictive Dialer From CCS - Contact Center Specialists

THE SYSTEM YOU’VE BEEN WAITING FOR!

Leverage some of the world’s top dialer experts and increase your call center performance like never before. Focus on the business and forget about the technology with the Hosted Contact Center by CCS. See your call center margins begin to grow with higher contact rates, increased call quality, and guaranteed uptime!

FREE CONSULTATION

99.999% SERVICE UPTIME

Multiple data centers located across the country provide an unmatched 99.999% service uptime and the fastest connections anywhere in the US or Canada. CCS is a trusted carrier in the call center industry and can offer you a completely integrated carrier solution for your existing systems and platforms.

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LET'S GET STARTED!

CCS is a power vendor in the lead gen industry. We work with the biggest names and we get straight to the point. No lengthy demos, no noise… just a worthwhile conversation with a team that can transform your business in a way that few can.

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CALL DISPOSITIONS

Faster hang-ups and dispositioning of calls with one key press

BUILT IN SOFT PHONE

CCS offers a built-in softphone within our platform, no additional software or configuration required!

PAUSE CODE TRACKING

Monitor how long your agents are on pause or sitting in disposition screens.

CUSTOM WEB POPS

Need your agents to be able to access outside information while on the call? No problem with our custom pop ups!

DYNAMIC HTML SCRIPTING

Create the perfect set of custom fields within the CCS agent interface for your business! We can easily configure the system to fit your needs.

CALL TRACKING

Built in reporting and recording of inbound, outbound and manually dialed phone calls. See every stat you need with our detailed analytics.

AGENT CHAT

Our hosted contact system can allow for agent-to-agent and agent-to-manager chatting without the use of 3rd party software.

Custom Data Forms

Create custom data forms for your agents to input or collect information essential to your business operations.

AGENT LEAD SEARCH

Your agents can easily find previous calls or leads, schedule follow-ups, and easily stay on top of their sales pipeline.

UPTIME AND PERFORMANCE ARE OUR TOP PRIORITIES

Uptime means profitability for sales call centers, which is why each CCS Hosted Contact Center is built to be a best-in-class mission-critical solution. From established relationships with the world’s top carriers to our UltimateSupport, CCS customers run their centers on a system that changes everything

BUILD YOUR NEW SYSTEM

Our engineers can get your new system up and running in as little as 24 hours.

LET US BUILD YOUR SYSTEM TODAY!

START THE CONVERSATION!

Speak with one of our specialists today to get started!

CONTACT US

With the CCS carrier network your business will see:

INCREASED CONTACT RATES

Customers average a 20% boost in contact rates when switching over to a CCS managed Hosted Contact Center.

COST SAVINGS

As a fully licensed carrier, with our own company-owned network we use our buying power to lock in aggressive rates and then pass the savings down to our customers.

RELIABILITY & SPEED

Uptime means profitability for sales call centers, which is why each CCS Hosted Contact Center is built to reliable and always perform at optimal levels.

TRANSPARENT PRICING

Don’t spend hours interpreting your bill and building detailed capacity plans. Transparent, usage-based billing keeps you informed and lets you closely track voice trends.

CLIENT TESTIMONIALS

CCS is has been a trusted partner of my organization for many years. The team at CCS always shoots straight while providing invaluable advice and support. It's great to work with a business where most employees have 10+ years of industry experience.

SAM G.

MOMENTUM MARKETING

I had used many different providers for my call centers over the years, but quickly realized that CCS had the best uptime and the best per minute costs on my SIP trunking service. I can't recommend them enough.

SCOTT P.

LMG

Donald A.

International BPO

Having run call centers for over 20 years, I know the difference the right team can make. With international call centers in The Philippines, Nicaragua, and Guatemala, CCS provides us top-notch solutions, and support. It's a level of operational excellence that has helped us scale our business like never before.

Have a customized quote put together for your business.

CCS delivers industry-defining solutions, quick and easy setup, comprehensive onboarding, and continued customer support – all with simple and transparent pricing.you may be experiencing.

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CLOUD HOSTED CONTACT CENTER

• DIALER • DIDS • INBOUND CALLS • CUSTOM REPORTING •

99.9999% UPTIME, LOW MINUTE RATES!